We may collect the following personal information:

• Personal Contact Information: Name, phone number, email address, and mailing address
• Property Information: Property details, location, condition, and related information you provide
• Communication Preferences: Your preferences for how and when we contact you
• Engagement Data: Information about your interactions with our website and communications
• Device & Browser Information: IP address, browser type and version, device type, operating system, and similar technical identifiers collected automatically when you visit our website
• Usage & Interaction Data: Pages visited, time spent on pages, referring URLs, click behavior, and general navigation patterns on our website
• Form Submission Data: Information you submit through contact forms, lead forms, scheduling tools, chatbot flows, and other intake forms on our website

We do not knowingly collect data from children under the age of 18.

We use your information to:

• Provide Services: Respond to your inquiries, evaluate properties, and facilitate real estate transactions
• Send Communications: Deliver appointment reminders, confirmations, and transactional updates
• Marketing (with consent): Send promotional content, offers, and property updates when you opt-in
• Improve Services: Enhance our website functionality and service quality
• Legal Compliance: Meet our legal and regulatory obligations
• Analytics & Performance: Understand how visitors interact with our website, measure the effectiveness of our communications and campaigns, and improve our overall service delivery
• Fraud Prevention & Security: Detect, investigate, and prevent fraudulent activity and maintain the integrity and security of our systems

Our website (aureliusre.com) may use cookies, pixels, tags, scripts, log files, and similar tracking technologies to enhance your browsing experience and improve our services.

What These Technologies Do: These technologies may be used to remember your preferences, improve website performance, understand visitor behavior, analyze traffic patterns, measure the effectiveness of our advertising and outreach campaigns, and improve our website and services over time.

Information Collected: Tracking technologies may collect information such as your IP address, browser type and version, device type, pages viewed, time spent on individual pages, referring URLs, geographic region (at a general level), and general interaction data such as clicks and scroll behavior.

Analytics Providers: We may engage third-party analytics services and technology platforms to help us understand how visitors use our website and to measure the performance of our communications and campaigns. These providers may use their own cookies or tracking technologies and are subject to their own privacy policies.

• Managing Cookies: You can usually control or disable cookies through your browser settings. Please refer to your browser's help documentation for instructions specific to your browser. Please note that disabling certain cookies may affect the functionality of some features of our website.
• Third-Party Technologies: Third-party platforms integrated into our website (such as scheduling tools, chatbots, or advertising pixels) may independently place cookies or use tracking technologies subject to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.
• Do Not Track: Some browsers offer a "Do Not Track" setting. At this time, our website does not respond to Do Not Track signals, as there is no uniform industry standard for such recognition.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., CRM platforms, SMS delivery services)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

The specific retention period for your information depends on the type of data and the purpose for which it was collected:

• Contact & Transaction Records: Information related to real estate inquiries, transactions, or service engagements may be retained for the duration of the business relationship and for a reasonable period thereafter as required by applicable law or legitimate business need.
• Marketing & Communication Consent Records: Opt-in and opt-out consent records for SMS and email communications are retained as required to demonstrate compliance with applicable regulations.
• Website Usage Data: Automatically collected technical and usage data may be retained for analytical purposes for a limited period consistent with our analytics providers' practices.

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our internal data management practices. You may request deletion of your personal information at any time by contacting us at [email protected], subject to any legal obligations that require us to retain certain records.

You have the following rights regarding your personal information:

• Opt-Out of Communications: You may opt out of marketing communications by replying "STOP" to SMS messages or clicking unsubscribe links in emails
• Access Your Information: You may request a copy of the personal information we have about you
• Correct Your Information: You may request corrections to inaccurate information
• Delete Your Information: You may request deletion of your personal data (subject to legal obligations)
• Withdraw Consent: You may withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected]

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data transmission using encryption technology
• Access controls limiting who can view your information
• Regular security audits and updates
• Employee training on data protection practices

However, no online transmission or storage system is 100% secure. You share information at your own risk.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy and notify users where required by law. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.